If you wish to port a number to us – or more than one number – it’s a pretty simple process which can be completed swiftly. We will require you to complete, sign and email two forms to us that we will send to you upon your request to port a number.
The forms will ask you to fill in details such as the number(s) you wish to port, your current provider and details of where the line is currently installed at. We will also need to see proof of ownership of any number you wish to port, such as a bill or invoice from the provider you’re moving away from.
The process usually takes around 2 weeks to complete, but it can be less depending on a number of factors. However, we will give you plenty of notice of the official porting date as soon as we get confirmation from your current provider.
Ordinarily there is a fee* to port a number to our service for the first number, with this reducing per number for any additional numbers.
We have porting agreements in place with a large number of different providers, allowing us to port numbers from most UK providers
* Details of cost upon request.